(12/30/2009 — 5 out of 5 stars) Christopher B. of Seattle, WA
We needed to get an in-city move done right before
Christmas. Thanks to some contracting work, I wasn't able to even start
looking for a moving service until early December. My realtor had
highly recommended Ballard Preferred Moving, so I decided to start with
them. I had no trouble reaching them by phone to make arrangements. The
owner came out and looked over both houses. He was brisk but friendly
and seemed solidly professional. He said they were fairly busy
but he could squeeze us in the weekend before Christmas, weather
permitting. Given their solid reputation and the short notice, I
didn't even ask what the cost was going to be.
He and his packing team showed up a little early Saturday morning. They
tore through the place boxing everything in sight. I had stuff we
were planning to junk and stuff belonging to my landlord scattered all
over the house. I had marked such items with tags of blue tape, and not
a single one of those turned up at the new house. They asked where we
were planning to spend the night and then left the beds intact. They
showed up early again on Sunday and whooshed everything that was left
over at full speed.
We have a couple of
oversized pieces of furniture, and it wasn't clear if they were going
up to the third floor where we wanted them. Since their final location
affected where most other stuff went, they moved them in the first
load. Amazingly, they got all the oversized items exactly where we
wanted them. Even the owner didn't think they'd manage to get one
bookcase up there, but through removing a door and moving in tiny
increments, they managed it.
They put the
door back on, didn't take off our banisters, and generally were very
careful not to bump or scuff anything. I was impressed by the
combination of speed and care. They put down protective materials for
the floors and corners wherever they could. They made a good
effort to deposit boxes and furniture in the rooms we wanted.
The only problem we had was the window A/C at the old house.
Despite yeoman efforts from half their team, we were never able to get
the thing out of the window. I really appreciated all the effort they
put into it even though they ultimately had to abandon it. (If
you're reading this guys, we found the instructions. Turns out the
secret was to remove the front panel. That exposed the handle for
sliding the unit out of the chassis which exposed the last three
screws.)
When they presented the bill, it was
considerably less than I'd been prepared to pay for such a high
quality, short notice move. I have no plans to move again anytime soon,
but if I do I will totally call these guys first. My only warning
to you is be ready before they show up - they move FAST.
(8/13/2008 — 5 out of 5 stars) Michael A. of Seattle, WA
John and his team have moved both me and a family member-
both moves went as smooth as can be. If you want the "white
glove" treatment at very
reasonable rates then BPM is for you.
They really go the extra mile- you'll be very surprised then writing your own five star review after they flawlessly move your household.